Help Center
Plans & payments
16 articles
- Every account starts on Free, which designs, publishes and collects unlimited replies. Pay once for a premium design when you publish it, or join Nimanto Pro or Nimanto Business to have premium designs included and more invitations live at once. 2 min read
- An invitation is active while it is published, until a full day after its event date, when it becomes Completed and stays online without counting. Drafts never count. An invitation on a premium design you paid for gets its own place on top of your plan's limit. 1 min read
- When every active-invitation place on your plan is taken, Publish is refused and the message offers three ways on: give this invitation a premium design, unpublish one that is live, or upgrade. Guests, replies and invitation e-mails are never capped. 1 min read
- Open the pricing page and choose the plan. An upgrade starts a new period today, with what was left of your old plan taken off its price. A downgrade or cancellation takes effect when the period you paid for ends, with nothing refunded and your invitations left online. 1 min read
- Choose Pay & publish on the invitation. One payment to publish lists everything premium with one total; after you pay, the invitation publishes automatically. The design stays with that invitation for good, and if your plan includes it there is nothing to pay. 2 min read
- The Invitation Pass is no longer sold. It was a one-time upgrade for an invitation on a free design. Every pass already bought keeps working on its invitation. Today a premium design paid for once brings the same upgrade: any intro or effect, and its own place. 1 min read
- A published invitation on a premium design can change its date three times for free; the next change asks you to buy one extra change. Invitations on free designs change dates without limit. Changing only the time, on the same day, never counts. 1 min read
- Every payment is taken on a secure hosted page: Stripe for cards worldwide, and Razorpay for one-off purchases in Indian rupees. Plans always bill through Stripe. Nimanto never sees or stores your card details, and a cancelled checkout charges nothing. 1 min read
- It depends on your platform. The app either shows the price and sends you to the website to pay, or sells through Apple's or Google's own store. A purchase unlocks exactly what the same purchase on the website would, and store refunds are made by Apple or Google. 1 min read
- Open Plan & billing from the menu under your picture. The payments table lists every purchase and plan invoice with its date, amount including tax, status and View receipt. Cards & invoices opens Stripe's portal for your card and past invoices. 1 min read
- For a plan, enter the code in the Promo code box on the pricing page and choose Apply. For a design, type it under Have a promo code? in the One payment to publish dialog. Codes come off the price before you pay, once per account on invitation purchases. 1 min read
- While it is on, every account created on the website gets a discount that comes off by itself at the account's first payment, a premium design or a plan, as the offer says. There is nothing to type, it is used once, and it may carry a deadline. 1 min read
- Nimanto detects your country and shows every price in its currency (24 currencies, US dollars everywhere else). The footer's region control changes the currency, but another currency always shows the standard price converted. A local discount is checked against the country of the card that pays it, and an invitation is priced for where its venue is when that country pays more. 2 min read
- Where tax applies, it is added on top of the price at checkout, worked out from the billing address you give on the payment page. Prices that attract it are marked + tax. Your receipt shows the tax separately, and a refund gives back its share of tax. 1 min read
- Downgrading or cancelling yourself refunds nothing; your plan simply runs to the end of the paid period. Refund requests go to Nimanto's team through the contact page. If a plan renewal fails you keep the plan for now and update your card under Cards & invoices. 1 min read
- Choose Plan & billing in the menu under your picture. The Your plan panel shows your plan, what it renews or ends on and how many invitations are live; its buttons change, cancel or resume the plan and open your cards and invoices. Below it, every payment with its receipt. 1 min read
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