Plans & payments
What counts as an active invitation?
By Nimanto 1 min read
In short
An invitation is active while it is published, until a full day after its event date, when it becomes Completed and stays online without counting. Drafts never count. An invitation on a premium design you paid for gets its own place on top of your plan's limit.
Your plan allows a number of invitations to be live at once. The dashboard and the billing page show it as a meter of invitations live now against your plan's number. This article explains what is counted.
The rule
An invitation counts as active when both are true:
- 1It is published.
- 2Its event date is not set, or is no more than a day in the past.
A full day after its event date the invitation becomes Completed. It stays online, guests can still open it and the album keeps working, but it no longer takes a place. Nothing is stored: the status is worked out from the date each time, so moving the date later makes the invitation active again, and an invitation with no date never completes.
What never counts
- Drafts. Only published invitations count.
- Completed invitations. Once the day after the event has passed.
- Invitations with their own place. An invitation on a premium design you paid for once never counts, however many you have. The meter adds a line such as "Plus 1 live with a premium design, which doesn't count." An invitation that holds an Invitation Pass bought before the pass was retired has its own place too.
Where the count is used
- Publishing. Publishing a draft is refused when the count is full. See What happens at a limit.
- Moving to a smaller plan. The change is refused until you unpublish enough invitations for the new plan. See Upgrade, downgrade or cancel.
The number each plan allows is on the pricing page. See How plans work and The life cycle of an invitation.
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