Help Center
Account & privacy
12 articles
- Open Account settings from the menu under your picture at the top right. Change your name and phone under Profile and choose Save profile. Under Sign-in & security, Change beside E-mail sends a code to the new address, and Change beside Password sets a new one. 2 min read
- Open the contact page, pick what it is about, write your message and send it. A real person replies by e-mail, usually within a day. You can also write to [email protected]. In the Nimanto app, use Help and contact us under Account. 1 min read
- Open Account settings, choose Delete my account, type DELETE and choose Delete forever. The account, every invitation you own and its guests and replies are deleted at once. You can do the same in the Nimanto app, or e-mail [email protected] to have it done for you. 1 min read
- Tap the heart in the corner of any design tile, or Save on a design's page, and it is kept under Favorites. Open Favorites from the heart in the header or the menu under your picture. Hearts on the website and in the app are the same list. 1 min read
- Press the Feedback tab on the edge of the page, choose the kind of feedback, give a score from 1 to 5 and add a comment, then Submit. The team reads every one but cannot reply, so a question that needs an answer goes through the contact page. 1 min read
- Choose Log in on any page, then sign in with Google, Apple, a passkey, or your e-mail and password. Use the same method each time so your invitations stay in one account. After five wrong passwords in a row, password sign-in pauses for 15 minutes; a reset lifts it. 2 min read
- As a host, open Account settings and switch off each kind of e-mail under Notifications. As a guest, tap Unsubscribe at the bottom of any e-mail sent through Nimanto to stop mail about one event or everything. Nimanto never sends marketing or adds anyone to a list. 2 min read
- When you sign up with e-mail, change your address or reset your password, Nimanto e-mails a six-digit code. Type it in to continue. Check spam or promotions if it is slow, and use Resend code after the short wait. 1 min read
- Nimanto keeps what it needs to run your invitations: your account, your invitation content, your guest list and their replies. It never sells personal information or uses guests' details for advertising. You can delete your account yourself, and guests can unsubscribe with one tap. 2 min read
- Choose Forgot password? on the log-in form, enter your e-mail and choose Send code. Type the six-digit code from the e-mail, set a new password twice, and choose Set new password & log in. A paused sign-in is lifted at once. 1 min read
- The bell at the top of every page lists replies, opens, sends, album photos, Design Genie news and billing as they happen; a dot shows while anything is unread. Under Account settings, Notifications has one switch per kind for e-mail and for push to the Nimanto app. 2 min read
- Nimanto always uses essential cookies to keep you signed in and forms secure. Analytics cookies from Google Analytics are used only if you choose Accept all on the banner. Change your choice any time with Cookie settings at the foot of every page. 1 min read
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