Plans & payments
What happens when I reach a plan limit?
By Nimanto 1 min read
In short
When every active-invitation place on your plan is taken, Publish is refused and the message offers three ways on: give this invitation a premium design, unpublish one that is live, or upgrade. Guests, replies and invitation e-mails are never capped.
Limits on Nimanto are few, and none of them touches your guests. Here is what each one does when you reach it.
Invitations live at once
Checked when you publish a draft, on the website and in the app, and before a checkout opens for a draft. When your plan's places are all taken, publishing is refused with a message naming your plan and your choices:
- Choose a premium design for this invitation. A premium design paid for once gets its own place, so the publish goes ahead, and the payment and the publish happen together.
- Unpublish an invitation that is live. An invitation that is Completed, a day after its event, already counts for nothing.
- Upgrade to the next plan with more room, from the pricing page.
If a payment went through and the limit was reached on the way back, the payment is kept, the invitation stays a draft, and you are told to unpublish one or upgrade and then click Publish. See What counts as an active invitation?.
Design Genie briefs
Each plan has a number of briefs a month, counted over a rolling thirty days. When they are used up, filing a brief is refused; you can pick a design from the catalogue, wait for the month to roll on, or buy one more brief. See Buy extra briefs.
Invitation e-mails
Invitation e-mails are unlimited on every plan, behind a fair-use ceiling per account that guards everyone's deliverability. Reach it and the rest of a send waits; the guests who were not e-mailed are marked on your guest list. Planning something very large? Write to us from the contact page and we will make room.
What is never limited
- Guests per invitation and replies. Every plan takes as many as your celebration needs.
- The Planner, on every plan.
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