How do I use a promo code?

A promo code takes a percentage off. Each code is made for plans, for invitation purchases, or for both, and the message you see tells you which.

On a design

1. 1Open the invitation from your dashboard and choose Pay & publish.
2. 2In the One payment to publish dialog choose Have a promo code? and type the code.
3. 3The discount shows as its own line and the total drops. Choose Pay & publish.

Each account can use a given code once on invitation purchases. The use is recorded only after the payment succeeds, so a cancelled checkout does not spend it.

On a plan

1. 1Open the pricing page.
2. 2Type the code in the Promo code box and choose Apply. The page confirms what the code gives, for example "20% off your first month", and carries it into checkout.
3. 3Choose the plan. The code can also be typed on the payment page itself.

A plan code can cover the first payment, a set number of months, or every month, as its description says. Once applied, Plan & billing reads "Promo applied" with the code.

Codes that apply by themselves

• A partner's link. If you arrived through a creator's link, their code is applied automatically in the pay dialog, with a cross to remove it. See Discounts from a partner's code.
• The welcome offer. A discount given to new accounts, already on your account with nothing to type. See The welcome offer.

When more than one applies, the one that takes more off is used.

If a code is refused

The message says why: the code is not valid, has expired, has been fully redeemed, applies to plans rather than invitation purchases (or the other way round), was already used by your account, or is your own partner code. Codes never apply to an extra date change. Still stuck? Write to us from the contact page.