Plans & payments
Where do I find my receipts and invoices?
By Nimanto 1 min read
In short
Open Plan & billing from the menu under your picture. The payments table lists every purchase and plan invoice with its date, amount including tax, status and View receipt. Cards & invoices opens Stripe's portal for your card and past invoices.
Nothing you pay for is hidden away. Each payment is a row on your billing page with a receipt you can open and keep.
Find a receipt
- 1Choose Plan & billing in the menu under your picture, or open your dashboard and find it in the sidebar.
- 2Scroll to the payments table. Each row shows the date, the item, the invitation it was for, the amount including tax, the status and the receipt.
- 3Choose View receipt to open it.
Three tiles above the table sum it up: Payments, Total paid (one sum per currency you have paid in) and Receipts.
What a row can be
- Premium template, Premium envelope intro or Premium background effect, with a link to the invitation. A deleted invitation reads "Deleted invitation".
- Extra date change, for an invitation on a premium design.
- Invitation Pass, for passes bought while they were sold.
- Plan, for each monthly or yearly plan invoice and for a plan change; the invitation column reads "Account".
The status is paid, refunded or failed. A refund shows against the original row.
"Available soon"
A receipt link appears once the payment provider has issued it. Opening the page checks again, so a receipt that read "Available soon" usually appears on the next visit. A payment made in Indian rupees through Razorpay shows no receipt link here; write to us from the contact page if you need a copy.
Cards and plan invoices
Cards & invoices on the Your plan panel opens Stripe's customer portal, where you update the card on file and download every plan invoice. See The billing page.
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