Plans & payments
How do I upgrade, downgrade or cancel my plan?
By Nimanto 1 min read
In short
Open the pricing page and choose the plan. An upgrade starts a new period today, with what was left of your old plan taken off its price. A downgrade or cancellation takes effect when the period you paid for ends, with nothing refunded and your invitations left online.
You can change or cancel your plan at any time, from your account. Nothing is refunded by a change you make yourself, and nothing you published goes offline.
Change plan
- 1Open the pricing page, or choose Change plan on Plan & billing in the menu under your picture.
- 2Pick Monthly or Yearly above the cards.
- 3Choose Upgrade to, Downgrade to or Switch to Free on the plan you want, or Switch to yearly / Switch to monthly on your own card.
- 4Read the confirmation, which says exactly what is due today and when the change applies, then confirm.
Moving up
An upgrade applies at once. Your new plan's whole month or year starts today and is charged to the card on file, less a credit for what was left of your old plan. The higher limits and included designs apply immediately. Moving the same plan from monthly to yearly works the same way. If the card fails, nothing changes.
Moving down, or to monthly
A downgrade, or a switch from yearly to monthly, is scheduled for the end of the period you already paid for. Nothing is charged or refunded today, and you keep everything your current plan includes until then. Until that date, Keep your current plan on Plan & billing drops the change.
Before you move down:
- If more invitations are active than the new plan allows, the change is refused until you unpublish enough of them. The dialog lists them.
- Premium designs, intros and effects the old plan included stay online on published invitations, but editing and republishing them later asks for their one-time price.
Cancelling
Cancel plan on Plan & billing keeps your plan active until the end of the paid period, then moves the account to Free. Published invitations stay online. Resume plan undoes it any time before that date.
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