How do I send feedback about Nimanto?

A small dark tab reading Feedback sits on the edge of the page: on the left of the website's pages and on the right of the dashboard. It is for telling us how we are doing. It is not a way to ask a question, and nobody is asked for a name.

Send feedback

1. 1Press the Feedback tab.
2. 2Choose the kind: Website feedback, Invitation or purchase feedback or General feedback.
3. 3Give a score from 1 (extremely dissatisfied) to 5 (extremely satisfied).
4. 4For website feedback, say what you came for, whether you managed it, and whether you ran into a problem.
5. 5Add your words in the box if you like.
6. 6Choose Submit.

The form thanks you and says the answers are with the team. We read every one. A visitor's answers are not linked to anyone; a signed-in host's are kept with their account and deleted with it.

Need an answer?

The team cannot reply to feedback. For a question, a problem with your invitation, or anything about billing, send a message from the contact page and a person replies. See How do I contact Nimanto?.

The other survey: "How did it go?"

After an event, your dashboard asks "How did it go?" and the morning-after e-mail links to a short survey about that invitation: a star rating, a few questions and an optional public review. Approved reviews may appear on the homepage with the name you choose. That survey is separate from the Feedback tab and is the place to tell us about one celebration. See The event summary and thank-you.

Good to know

• The tab never appears on a guest's invitation, the photo album or inside the Nimanto app.
• Closing the form keeps what you typed until you leave the page.
• A few answers an hour from one connection is the limit, so that nobody can flood it.