I forgot my password. How do I reset it?

A forgotten password is fixed in two steps, with a code sent to your e-mail. You do not need to remember the old one.

Reset it

1. 1Open Log in and choose Forgot password? under the password box. The form turns into "Reset your password".
2. 2Enter your e-mail address and choose Send code.
3. 3Open the e-mail from Nimanto and type the six-digit code.
4. 4Enter a New password of at least eight characters, then Confirm password.
5. 5Choose Set new password & log in. The password changes and this browser is signed in.

The reply after Send code is the same whether or not an account exists at that address, so nobody can use the form to find out who has an account. If you are not sure which address you signed up with, try each one.

If the code does not arrive

Check spam or promotions, then choose Resend code once it becomes available. Use a different e-mail starts again with another address. See How do I verify my e-mail address?.

What else changes

• If password sign-in was paused after too many wrong passwords, the pause is lifted at once.
• Your e-mail is marked confirmed if it was not already.
• Every Nimanto app session on your phones is signed out, to be safe. Sign in again there with the new password or an e-mail code.
• Google, Apple and passkey sign-ins keep working as before.

Signed up with Google or Apple?

An account made with Google or Apple has no password unless you set one. You can keep signing in the same way, or set a password under Account settings → Sign-in & security → Set a password. See How do I change my name, e-mail or password?.