Account & privacy
How do I delete my Nimanto account?
By Nimanto 1 min read
In short
Open Account settings, choose Delete my account, type DELETE and choose Delete forever. The account, every invitation you own and its guests and replies are deleted at once. You can do the same in the Nimanto app, or e-mail [email protected] to have it done for you.
You can delete your Nimanto account yourself on the website or in the Nimanto app, or ask us to do it for you. Deletion is immediate and cannot be undone.
On the website
- 1Open the menu under your picture at the top right and choose Account settings.
- 2Scroll to Delete account. The lead says when the account was made and what deleting removes.
- 3Choose Delete my account.
- 4Type DELETE in the dialog to enable Delete forever, then choose it.
You are signed out and land on the homepage.
In the Nimanto app
- 1Open the Account tab.
- 2Tap Delete account.
- 3Type DELETE to confirm.
Without the app or website
Write to [email protected] from the e-mail address on your account and ask us to delete it. We delete it within 30 days and write back to confirm.
What is deleted
- Your account and every way of signing in to it.
- Every invitation you own, with its guest list, replies, messages and photo album. Published links stop working.
- Your contacts, saved designs, Design Genie briefs, reviews, notifications and any feedback you sent.
- A paid plan is cancelled at once, without a refund. Every phone signed in to the app is signed out.
What is kept
- Invitations you helped host for someone else stay with their host.
- Records of payments you made are kept by our payment providers, Stripe and Razorpay, for as long as tax law requires.
- An e-mail address that unsubscribed or bounced stays on our do-not-mail list, so it is never e-mailed again.
Only a regular account can be deleted this way; a super admin cannot delete their own account here. To keep your invitations but stop paying, cancel the plan instead. See Upgrade, downgrade or cancel.
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