Event Hub pricing: what organizers and guests pay

The current figures are on Event Hub pricing, with a calculator. This article explains how the pieces fit.

Free on every plan

Making a page, publishing it, taking reservations, the waitlist, approval, the door, door links, the reminder and your messages are all free, on Free and on every paid plan. An event page never counts against your plan's live invitations.

Three kinds of ticket

• Free: nothing is paid by anyone and Nimanto charges nothing.
• Priced, paid at the door: the guest reserves now and pays you when they arrive. Nimanto never sees the money and charges nothing. The pass and your guest list show what each guest owes.
• Priced, paid by card, where card payments are open on Nimanto: the guest pays on a secure card checkout when they reserve. Nimanto keeps a small fee per ticket, and the card processing is passed on. This is the only case in which Event Hub costs anything.

Set the kind under Tickets in the editor; with a priced ticket, How guests pay chooses card or the door. Card sales are open only to organizers in the countries listed on the pricing page.

The card fee

• Nimanto's fee is a percentage plus a fixed amount per ticket, with a cap, so a dear ticket never pays more than the cap. The exact figures are on Event Hub pricing.
• On top comes the card processing charged by Stripe, and, when Nimanto collects the money for you, Stripe's charge for sending it to your bank.
• By default the guest pays the fees as a booking fee on top, so you receive your whole ticket price. Where the choice is offered, Fees: I pay them lets you absorb them instead.
• Organizers on the plan named on the pricing page pay no fixed part, only the percentage. See How plans work.

The reserve sheet shows the ticket price, the booking fee and the total before anything is charged.

How you are paid for card sales

You choose once, in the editor or under the console's Payments:

• Nimanto collects for you: start selling at once with no Stripe account. Nimanto is the seller on the guest's statement, handles refunds and disputes, and sends your share to your bank a few days after the event. Add your payout details through Stripe's secure form any time before then.
• Use your own Stripe account: payments land in your Stripe account, your business name is on the statement, Stripe pays you on its usual schedule, and Nimanto's fee is taken from each payment.

Trusted organizers may receive most of each sale before the event: see Early payouts.

Refunds

A guest who gives up a paid spot inside your refund window gets the ticket price back to their card. Choose the window under Tickets: a number of days before, until the start, or no refunds. When you cancel a guest or the whole event, they always get everything back.

Discounts

• Your own discount codes for guests, under Discount codes in the console: a percent or an amount off each ticket, with an optional limit and last day. Nimanto's fee is worked out on the lower price.
• Let in free on any guest who still owes something, and Add a guest on the house.

Revenue

A page with a priced ticket has a Revenue page in its console: collected so far, what is yours after fees, what is waiting to be sent, refunds, sales by ticket and by day, and Download sales as a spreadsheet.