Early payouts for Event Hub card sales

Early payouts apply only when Nimanto collects for you on a page sold by card, where card payments are open on Nimanto. If you use your own Stripe account, Stripe pays you on its own schedule and nothing here applies.

The usual payout

When Nimanto collects, each card payment is sent to your bank on its own, a few days after the event ends. The date shows in your console: "We send this page's money to your bank on Thu 15 Oct, 3 days after the event." Nothing can be sent until your payout details are in, so you are e-mailed "Where should we send your ticket money?" at the first card sale and reminded while money waits. See Event Hub pricing.

Early payouts

An organizer Nimanto trusts is sent most of each sale's share before the event, a short while after the guest pays, and the rest, the holdback, goes with the usual payout after the event. A sale made in the last days before the event simply goes with that payout. The exact share and timing are shown to you on your payouts page when they apply.

Who is trusted

Trust is automatic when all three hold:

• Your payout details are verified by Stripe.
• An event of yours was already paid out after it ended.
• No guest's bank is deciding, or has decided against you, a dispute of any of your payments.

A new organizer is never sent money early on their first event. Nimanto can also switch early payouts on or off for one organizer by hand, and can turn them off for everyone; switching them off never takes back what was already sent.

What you see

1. 1Open the console's Payments card (on the Revenue page) and choose your payout settings.
2. 2Once your details are in and you are trusted, the page says that early payouts are on for you and what share goes early.
3. 3In the console, the Revenue card's Waiting to send tile counts only what is still held, such as "$32 sent early. The rest to your bank on Tue 13 Oct", and Download sales marks those payments Part sent early.

Nothing is said to an organizer who is not trusted; their money simply goes after the event.

Refunds and disputes

If a guest is refunded, or their bank disputes a payment, that money comes back from what was sent early first, then from the payout after the event. Before the event, the holdback covers part of it and the rest is taken back from the early transfer. Money sent early that a later refund or dispute needs back is taken from your payout account; if you have already moved it to your bank, Stripe takes it from there.

A disputed payment pauses your early payouts until the bank decides.

Cancelled or taken-down pages

Money is never sent automatically for a page that was cancelled or taken down by Nimanto; it waits for a person to look at it.