How do guests reserve a spot on an Event Hub page?

Guests need no account and no app. The whole thing is built to take three taps on a phone.

The three taps

1. 1The guest taps the big button on your page: Reserve a spot · Free (or your own word: a mat, a seat, a table).
2. 2A sheet opens with the count already at one. The guest taps the name field, and their browser fills their saved name and e-mail address.
3. 3The guest taps the button, which says what it does: "Reserve 1 mat", "Join the waitlist" or "Send my request".

The answer never waits for the e-mail. The spot is the guest's the moment the screen says "You're in.", and the pass e-mail follows. See The pass.

What the sheet asks

• How many, up to the limit you set per person and never more than is left.
• A name and an e-mail address, always.
• A phone number, optional, only when you switched on "Ask guests for a phone number too".
• Your questions, up to three.
• Show my initials, when your page shows who's going.
• A discount code, when you made one guests can use now.

On a page with several dates and times, the sheet starts with When? so the guest picks their time first. See Several dates and times.

One reservation per address

One e-mail address (or phone number) holds one live reservation per event, or one per time on a page with times. Someone who types an address that already has a spot is told "You already have a spot. We've sent your pass to that e-mail again." and sees no pass, so nobody can read another person's reservation.

When the page is full, or needs approval

• Full with a waitlist: the button reads Join the waitlist, and the guest sees their place in line.
• Approval on: the button reads Request a spot, and the guest sees "Request sent. The organizer will confirm your spot."

See Capacity, waitlist and approval.

Priced tickets

• Pay at the door: the sheet says "Reserve now, pay … at the door. Nothing is charged here." and the pass shows what is owed.
• Pay by card, where card payments are open on Nimanto: the sheet shows the ticket price, any booking fee and the total before anything is charged, then continues to a secure card checkout. The spot is held while the guest pays, and the pass arrives once the payment lands.

A guest who comes back

A visitor who already holds a pass sees "You're going · Open my pass" in place of the button, whatever state the event is in.