What do Opened, E-mailed and Not sent mean?

Your guest list tells you how far each invitation has travelled, so you know whom to nudge. The marks live in the Invitation column under Guests & RSVPs.

The four states

• Opened with a date and time, in green: the guest first opened their personal link then. Opening the shared link never sets it, because Nimanto cannot tell who opened it.
• E-mailed with a date and time: the last invitation e-mail to them was accepted by the mail service then. It says the mail went out, not that it was read.
• Not sent with a reason, in red: the last e-mail failed or was blocked. The reason tells you what to do next.
• A dash: never e-mailed and never opened, which is normal for a guest you reached on WhatsApp who has not tapped yet.

A successful send clears an earlier error.

The reasons behind Not sent

• The address unsubscribed from this event's e-mails, with the date. Share the link on WhatsApp or by text instead.
• An earlier e-mail to the address bounced, or the address reported an e-mail as spam.
• The address's domain cannot receive mail: check it for a typo.
• Delivery was delayed or refused temporarily: try again later.
• Your plan's weekly e-mail allowance was reached. The rest go next week, or send the links another way.

Address problems and how to fix them are in guest e-mail checks.

See it at a glance

1. 1Open the invitation from your dashboard.
2. 2The Invited tile on the Overview reads "N opened it". Tap it to open the guest list.
3. 3Under Guests & RSVPs, read the Invitation column, or filter the list to the guests you want to chase. See guest counts and filters.

The mobile app also tells you the first time a guest opens their personal link.

Nudge the ones who have not opened

Pick the guests with a dash, and on each row tap the WhatsApp icon or the Send icon to e-mail the invitation again. The automatic reminder before the event also goes to everyone who has not replied; see reminders.