Why won't the invitation open?

Most invitations open in a second. When one does not, the page itself usually says why.

"This invitation isn't available"

The page reads "It may not be published yet, or the link is incorrect. Ask your host for a fresh link." One of three things is true:

• Not published yet. The host built the invitation but has not published it. The link works the moment they do; nothing on your side needs changing.
• Taken down. The host unpublished it, or Nimanto's team took it offline. Ask the host.
• The link was cut. Links copied by hand or forwarded through several apps can lose their end. Open the original e-mail or message and tap the link there, or ask the host to send it again.

The page is dark or does not move

• It is waiting for you. The invitation opens as a closed envelope, curtain or scene. Tap anywhere on it.
• Slow connection. The pictures arrive in order, the opening first. Give it a moment, or move to Wi-Fi.
• An old browser. If the animation cannot run on your phone, Nimanto shows the whole invitation without motion instead of a blank page. If you see nothing at all, try another browser or ask the host to send the link again.

No sound

Browsers never play sound before you touch the page. The music starts when you tap the envelope open; if your browser still blocks it, tap the round note button at the bottom-right. See music and effects.

The wrong name is on the form

You opened someone else's personal link. Ask the host for your own, or use the shared link from the group chat. See personal link vs shared link.

It opened in the Nimanto app

On a phone with the Nimanto app, invitation links open inside it. It is the same page; tap Close when you are done. Calendar files always open in the browser.

The album or a photo does not load

"This album link is not valid" means the host reset the album link; the old link and any printed QR code stop working. Ask the host for the new one.