Partner programme
What happens if my partner code is paused?
By Nimanto 1 min read
In short
A paused partner's codes stop applying at checkout and stop bringing in new hosts, and the Partner dashboard menu entry disappears. The share link still lands on the homepage with no error. Earnings already owed stay owed, and re-activation switches everything back on.
Nimanto can pause a partner, or end the campaign a code belongs to. Here is what each one changes for you and for the hosts who use your code.
A paused partner
- Your codes stop working. A host typing one reads "That promo code isn't valid." Nothing is taken off their purchase.
- Your link stops counting. Opening it still lands on the Nimanto homepage, with no error page, but no click is counted and your code is no longer remembered on their device.
- No new hosts are attributed to you.
- The menu entry disappears. Partner dashboard is shown only to active partners, and your code card reads "paused".
- What you are owed stays owed. Earnings already clearing or owed keep their status, and a payout can still be recorded for them.
When Nimanto re-activates you, your codes work again at once and the menu entry returns.
A paused or ended campaign
Codes are usually created under a campaign with an end date. When the campaign is paused or has ended, your code is refused on invitation purchases with "That promo code has expired." Ask Nimanto for a code under a current campaign if you are still promoting.
An expired code
A code can carry its own expiry date. After it, hosts read the same "expired" message, and your link no longer remembers the code.
If you want to stop
There is no self-service switch. Write to us from the contact page and the team will pause your code and settle what is owed. See Partner payouts.
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