Eli, your assistant
How Eli asks you to confirm before acting
By Nimanto 2 min read
In short
Eli shows a confirm card before anything outbound, live, irreversible, paid or in bulk. The card names the action and has two buttons: the action and Not now. Nothing happens until you tap, every check runs again at that moment, and typing yes in the chat does not count.
A confirm card is a small white card in the chat with a title, a line of detail and two buttons. It is Eli's way of making sure that you, not the chat, decide the things that matter.
What a card looks like
- A title that says exactly what will happen: "Add 21 guests to Aarav turns five?", "Publish 'Our wedding' and e-mail 48 guests?".
- One line of detail, for example "They'll be saved to your contacts too. Nothing is sent yet."
- The action button ("Add them", "Publish", "Send") and Not now.
Eli writes one sentence pointing at the card and stops. It does not go on until you tap.
When a card appears
A card is needed when the action is:
- Outbound: other people get something. Publishing with invitations, sending invitations or messages, switching a reminder on, telling a guest about a decision, inviting a co-host.
- Live: guests see it at once. Changing a published invitation's details, words or RSVP settings; unpublishing; changing album settings; closing an Event Hub page's times or reservations.
- Irreversible: deleting an invitation, giving it a new link, removing guests or a co-host, changing a design.
- Paid: opening a checkout.
- Bulk: five or more guests at once, an attached guest list, or a name search of your contact book.
Everything else, such as adding one guest or ticking a planner task, runs at once.
What happens when you tap
- 1Tap the action button. The card shows Working on it.
- 2Every check runs again at that moment, because you may tap long after the card was drawn.
- 3The card shows Done, Not now or Couldn't. If it could not run, Eli's next words give the reason, in the website's own sentence.
A card that was already answered, or whose details have gone stale, cannot be tapped twice. Tapping a card never counts against your daily messages with Eli.
Choosing which invitation
When Eli is not sure which invitation you mean, it does not ask in words. A chooser card lists your invitations with their picture, name, date and a Draft or Live chip. Tap one and Eli carries on with it. None of these tells Eli to ask you by name or offer to make a new one. If you type on instead of tapping, the chooser expires.
Was this article helpful?